Sherri, who did our quote, Colt, who measured for correct specifications and John, especially John! He did the installation and had to do a lot of extra work because of the horrible mess discovered behind our sheetrock. He was always cheerful and smiling. He truly enjoyed doing his work and made sure it was done perfect. He did an amazing job! And made a special bond with our rescue dog, Baby. We are very pleased with our new shower that replaced our tub. And the bathroom vanity!
Our installation guy Peter was amazing! Not only has he done a great job with installing our shower, he helped me personally when he didn't have too! A freak storm caused an accident with our trampoline and he took the time to come outside with me in the pouring rain to make sure it was secured down and could not go anywhere else. I will be forever grateful for what he did for us.
Bath Planet did an outstanding job from Colt’s visit to give us information on product to Carlos’s superb installing performance! Both young men were very professional, patient with our questions, and very personable! We are very happy with our new shower! I will certainly recommend Bath Planet! Thank you!
John was our installer and he was great. He was on time, kept the area clean and did a great job. He above and beyond.
For years I lived with a bathroom that was so awful it was NEVER used. Ugly, smelly, disgusting! And no one wanted to even give an estimate of repair costs. Finally, I contacted Bath Planet of West Texas, and they came through with a program that was so user friendly that in a matter of minutes all the design decisions were made. Enter Carlos Vasquez, the most skilled craftsman you will ever find. He tackled every problem with knowledge and care. In just one week's time, he had created a bathroom just breathtaking to see. The entire room was completed with incredible perfection. Be sure to ask for Carlos when you schedule your project. The entire Bath Planet of West Texas experience was the result of a unique system of teamwork that seems infallible as they strive for customer satisfaction. I know I will contacting them again as I have another bathroom requiring Carlos' magic touch!
Carlos did the remodel on both of our bathrooms. He did an excellent job. I might add that Carlos wants to do everything the right way with no short cuts. Both bathrooms look great now. I would hire them again.
Our house in the Rush area of Lubbock was built in 1962 and needed an update from tub to shower. Sherri gave me an estimate for a top of the line walk-in shower. The next day after we signed the contract Cole the designer came out to measure. Within four weeks Carlos spent one one-half days installing our new shower. Carlos is a master craftsman who fit the pieces of the shower perfectly. Love my new walk in shower.
He was always here when he said he would be. He work ethic was exceptional. He never waisted time always working. Would take time to answer questions to your satisfaction. Made suggestions when ask. He was very polite. I enjoyed having him I my home.
Holy smokes! What a truly outstanding experience. Carlos did the tear out and install of my new shower. Carlos is an absolute professional and takes pride in his work and it shows. I could not be happier with my renovated shower. I will use Bath Planet of Lubbock again. I also will request Carlos.....what a great experience and money well spent.
I would like to express my appreciation for a job well done. We are very pleased with the work that the installer completed. You can tell he takes pride in his work. This gentlemen is very knowledge of the work he completed, he was very polite, courteous, as well as professional. From the work that he completed I would rank y’all a 10 star, I will recommend Bath Planet to everyone. Again I am proud of the work the installer completed, this needs to be one of your models for display to other.
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